GDPR | SilverAGe

Our Privacy Policy

At SILVERAGE Professionals, we take your privacy seriously and are committed to handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information in line with the UK GDPR and other applicable data protection laws. Our aim is to give you confidence in how we manage your data and to ensure you remain in control of your personal information.

1. Introduction

This Privacy policy outlines how SILVERAGE PROFESSIONALS complies with the General Data Protection Regulation (GDPR) and how we handle personal data. It applies to all employees, contractors, and third parties who have access to personal data processed by SILVERAGE PROFESSIONALS.

2. Purpose

The purpose of this policy is to ensure that personal data is handled in compliance with GDPR principles and that the rights of individuals are protected.

3. Scope

This policy applies to all personal data collected, processed, stored, and shared by SILVERAGE PROFESSIONALS in the course of its operations.

4. Definitions

Personal Data: Any information relating to an identified or identifiable individual.

Processing: Any operation performed on personal data, including collection, storage, use, and sharing.

Data Subject: An individual whose personal data is being processed.

5. Data Protection Principles

We are committed to processing personal data in accordance with the following principles:

Lawfulness, Fairness, and Transparency: Personal data shall be processed lawfully, fairly, and in a transparent manner.

Purpose Limitation: Personal data shall be collected for specified, legitimate purposes and not further processed in a manner incompatible with those purposes.

Data Minimisation: Personal data shall be adequate, relevant, and limited to what is necessary for the purposes of processing.

Accuracy: Personal data shall be accurate and kept up to date.

Storage Limitation: Personal data shall be retained only for as long as necessary for the purposes for which it was processed.

Integrity and Confidentiality: Personal data shall be processed in a manner that ensures appropriate security and confidentiality.

6. Rights of Data Subjects

Data subjects have the following rights under GDPR:

Right to access their personal data.
Right to rectify inaccurate personal data.
Right to erasure (the right to be forgotten).
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time, where processing is based on consent.

7. Data Collection and Processing

SILVERAGE PROFESSIONALS collects and processes personal data for the following purposes:

Marketing

Customer Service

8. Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing personal data.

9. Data Breach Notification

In the event of a data breach, SILVERAGE PROFESSIONALS will notify the relevant supervisory authority and affected data subjects, where required by GDPR.

10. Training and Awareness

All employees and contractors are required to undergo data protection training and must be aware of their responsibilities under this policy.

11. Policy Review

This policy will be reviewed annually or in response to changes in legislation or our processing activities.

12. Contact

For any questions or concerns regarding this policy or data protection practices, please contact Dawn Elsden at:

Email: Dawn@silverage.pro

Mobile: +44 (0)7494 368071