Some great feedback about
our expertise!

​“Gary completed comprehensive requirements gathering across our In-patient wards and Hospice at home teams for an e-rostering project. He worked with our Head of Digital and several clinical team leaders to identify the operational and technical requirements, identified a comprehensive longlist of potential providers which he then further honed into a suitable shortlist we invited to tender. Gary’s involvement enabled a robust product selection process that gained buy-in from critical clinical stakeholders and secured investment approval from our Senior Team. The flexibility of the SilverAGe approach enabled us to secure skilled professional project support for this foundational stage of a digital infrastructure project and complemented our in-house team skills really well.”   

 

Elizabeth Jackson – Director of People Services, Myton Hospice

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​“Birmingham Hospice have a Board Room at one of our sites (with a teleconferencing facility) which is used for Senior Management  meetings and is also used as an occasional Training facility. Unfortunately user experience in the room when using the AV solution was very poor due to excessive echo and it consistently did not work well enough for meetings to be run using Microsoft Teams. This resulted in many trouble tickets being raised and additional workload being generated for an already busy IT team.

SilverAGe Professionals offered their wide technology and IT network experience, to project manage a new AV solution that would eliminate the poor audio problem and enable the room not only to be used for effective Team meetings but also to create a new environment which could be used for enhanced training purposes and become a real asset for Birmingham Hospice.

Their disciplined project management methodology was leveraged to ensure suppliers followed a robust and well-governed change control process, resulting in the project being delivered under budget.  I am delighted with the outcome for this project, it met our expectations. SilverAGe Professionals completely transformed our meeting room. From initial planning to room design (including an improved AV solution) to implementation, they delivered exactly what we needed – the room is pleasing to the eye and we now have a fully functioning meeting room with an impressive collaboration tool.  The harsh room acoustics previously experienced have gone! 

I have no hesitation in recommending SilverAGe Professionals for future work, their help and assistance have been invaluable. Many thanks SilverAGe Professionals, I look forward to working with you again in the future.”

Michelle Stutely -  Director of People and Culture, Birmingham Hospice

 

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​“What a fabulous organisation to work with, I just let them know what outcome I wanted, and they did the rest, with the added bonus of only paying when I needed them. Adrian was ultra-low maintenance, he navigated the organisation like he had been there for years, delivered exactly what I asked for, and given the savings and operational improvements he cost me nothing. What more can I say?” 
 
Steve Eccles - Operations Director, KIMAL PLC

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​“Adrian transformed our operations from a loss-making ineffective service to a high performing profit centre making >50% GM.
He was an active member of the SMT and was instrumental in assisting sales in winning significant bids up to £6M.
As a team we entirely transformed the whole business from a lack lustre organisation to the leading professional handset manufacturer in the UK. Adrian was key in enabling us to double the business over 3 years and making EBIT in excess of 25%.
Both the staff and customers respected Adrian for his proactive can-do attitude and his ability to get the job done.”

 

Robert Wood – Managing Director, Ascom UK
 

 

 “I had the pleasure of recruiting and working alongside Adrian at 3UK. He never let me down and demonstrated all I expected in a Leader of a large dispersed team. He set “Direction”, He provided “Support” and He “Challenged” performance."

 

Carl Moorhouse – Head of Radio Networks, Hutchison 3G (Three)

 

 

 

“Gary was contracted in a senior Service Delivery Manager role, accountable for the delivery of network services for a flagship Capita account in the Transport sector.

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He hit the ground running and soon proved to be a safe pair of hands as he used his significant experience, knowledge and training to deliver first class service disciplines to achieve beneficial outcomes resulting in a positive experience for the client.  This was achieved against a backdrop of a highly demanding operating environment, supporting critical network infrastructure on a 365 daily basis.

 

Gary demonstrated his strong relationship and communication skills, to engage stakeholders at all levels (internally and externally) to manage a multi layered governance model to ensure all contracted services (with SLA accountability) were delivered to the prescribed contractual performance and quality standards. His process driven mindset and attention to detail, was used to a positive effect to drive change, management actions and continual service improvement initiatives, to reinforce  customer satisfaction and value for money objectives for the client. Gary was able to positively contribute to increased customer satisfaction measured through our contractual net promoter score."

Nick Kenton, Service Delivery Director, Capita plc

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​“Words cannot convey my appreciation for the tireless dedication, professionalism and talent that Adrian brought to the B2022 Telecommunications Programme. Whatever you go on to achieve, I hope you will always look back on these exceptional Games with enormous pride and the knowledge that you genuinely contributed to its success.
Having set the bar high from the outset, the Telecoms model and innovations employed in Birmingham will most certainly be reused and adopted by future Commonwealth Games around the world”.

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Tony Dudley – Director of Telecommunications and Technology Programme Management
Birmingham 2022 Commonwealth Games

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​“I have worked with Adrian over many years and our paths have crossed several times in our careers since BT. He has a wealth of experience and, forgive the cliché, he is a real people person. He brings people together and motivates them to go above and beyond what is typically expected.

Understanding costs, sales, profit and how a business works is well understood and he is quick to see opportunities to improve the operation.  He is trustworthy and has high ethical standards.” 

Phillip Duggan – Senior Manager, Vodafone Group

 

 

 

“I've always enjoyed working with people that I can learn from! “Adrian's management style helped develop me further and broaden my skill sets”. He gave me both the space and the parameters to deliver the tasks set. He also encouraged me to go beyond and deliver the "wow" factor”.

Stepping outside your comfort zone is made a lot easier when you know you have Adrian's full support, but when required, he will give you a gentle steer when / if you start to leave the path".

Alan Beechey – Programme Manager, UK Sepsis Trust 

 

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